Quality charter
Introducing forankra: excellence in quality and environment
At Forankra, we are committed to continuously maintaining and improving the quality of our services while adhering to environmental standards. As a subsidiary of the Axel Johnson Group, our quality charter aligns with the ISO 9001 and ISO 14001 standards, 2015 editions, reflecting our dedication to modernity and sustainability.
Commitment to our customers
We strive to meet our customers' requirements by ensuring timely delivery, competitive pricing, and impeccable service quality. To achieve this, we share our general terms and conditions of sale and commit to upholding them for superior service. We also implement a code of conduct with all our partners to ensure adherence to best practices within our organization.
Work environment and risk prevention
Safety and the continuous improvement of our work environment are at the core of our concerns. We regularly assess our needs and respond with appropriate resources, continually updating our environmental objectives to minimize our ecological impact.
Pollution prevention
We adopt a proactive approach to pollution prevention by eliminating potential sources of pollution, modifying our processes, and promoting recycling and waste treatment through suitable channels. This includes substituting or reusing materials and valuing end-of-life products.
Collaboration and responsibility
We exclusively work with organizations that share our principles regarding quality, safety, hygiene, and the environment. The accountability of all our staff is crucial to ensuring the effectiveness of our approach. Each employee signs and adheres to our code of conduct, in line with the UN's 2030 Agenda, which advocates respect, dignity, compassion, equal opportunities, and the fight against corruption and conflicts of interest.
Regulatory compliance
We ensure compliance with all applicable regulations and additional requirements to which we subscribe. Our privacy policy and personal data protection are pillars of our commitment to our customers and partners.
Objective of satisfaction
Our ultimate goal is the satisfaction of all stakeholders: customers, employees, authorities, neighbors, and the protection of the planet. We believe that a structured, productive, and environmentally friendly quality system is a major asset for ensuring the sustainability of our company in an uncertain context.
Conclusion
Our Managing Director, P.L. Sounie, and our Quality Management Representative, Angélique Olry, are committed to providing the necessary resources to maintain these high standards. Together, we will continue to evolve our processes by working closely with all our partners to preserve our environment and ensure a sustainable future for Forankra.